Bob Norton

Chairman, President and CEO


Mr. Norton is the Chairman, President and CEO of GCA Services Group. Under his leadership, GCA has significantly grown its client base in the commercial facilities and educational institutions sectors, as it now services over 600 companies, over 230 K-12 school districts, and over 100 higher education institutions across the U.S. and Puerto Rico. Today, GCA’s annual revenue exceeds $1 billion, and the company employs over 37,000 associates. It also maintains an exceptional client retention rate.


Prior to joining GCA, Mr. Norton was the Chairman and CEO of Florists' Transworld Delivery, Inc. (FTD), a leading provider of floral services and products worldwide. Under his leadership, FTD more than doubled revenues and profitability while working with a domestic network of 20,000 florists and another 35,000 florists worldwide to deliver floral products the same day throughout the world.

Mr. Norton has also held various executive management positions with The Sherwin-Williams Company and Jo-Ann Stores, Inc. He received a Bachelor of Science degree from Cleveland State University in 1973.




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